Meet The Carelink Team

Our staff are committed professionals comprising a range of diverse backgrounds including counselling, psychology, social care, victimology, mediation, finance, occupational rehabilitation and healthcare administration. 

Trauma Informed Care is embedded in our staff culture at every step of engagement in our services. We are advocates of a well-being model delivering holistic and recovery focused care and support. 

All Carelink staff are expected to participate in the following external professional development training in addition to ongoing internal training to support the delivery of our model:

- Foundations for Building Trauma Awareness 

- Managing Vicarious Trauma and Wellbeing

- Monthly external supervision and de-briefing with a psychologist

Care Coordinators are expected to participate in further development specific to their role. 

Raspberry Cake



I am Stephanie and Director of Carelink since 2015. I have a varied background working for state government in policy development and leadership roles in addition to Principal Practitioner positions overseeing complex case management models. 


My specialist interest is in Criminology and Victimology whilst applying this to developing trauma informed principles in supporting survivors of abuse. Providing a personalised, holistic and recovery focused support model has been the commitment since commencing at Carelink. 

Outside of work I can be found caring for my family and often a number of rescue animals. 



Manager - Care Coordination Services

It’s great to join the Carelink team and I’m really enjoying the challenge of this new role~ I’ve worked in private practice across a number of varied fields over the past 20 years, including in the mediation, allied health, occupational rehabilitation and in the general consulting and counselling sectors. Over the past 10

years or so, I’ve worked more-directly with survivors and developed a keen interest in trauma-informed practice.


I’m relaxed and easy-going, and enjoy working collaboratively with colleagues and clients alike, in facilitating positive change and service improvement, and have worked effectively with individuals and organisations at all levels over many years. I enjoy building rapport and promoting positive, friendly workplaces.

I have a keen interest in jazz music, I play the piano and have taught myself to play the bass guitar. I enjoy volunteering and I’m currently a board Director for both the Australian Society of Rehabilitation Counsellors (20yrs), as well as the Wangaratta Festival of Jazz and Blues (5yrs).

Brewing Tea

Mary Ellen

Consultant Psychologist

I have been involved with Carelink since 2012 and work closely with the Director in sourcing external treating professionals and working collaboratively with clients and psychologists in recovery focused care.


I have a particular interest in community and social psychology and how people work together in teams.


I also really enjoy a good cup of tea. 

Greek Paradise


Office Coordinator

Hi, my name is Maria and I am the Office Coordinator for Carelink. My main role is to make sure the office is running smoothly and offer support to the Director and Care Coordinators. 

I have worked in healthcare in many forms over 18 years now. Kindness, compassion and caring for others for me are very important qualities in life and work. 

I enjoy travelling and great food in great company 



Care Coordinator

I joined Carelink in 2018 as Care Coordinator and work in providing interdisciplinary care by bringing together the different health specialists necessary to assist in the wellness of our clients. I come from a background in holistic counselling and life coaching and am passionate about inspiring others and holistic healing. 

My other interests include travelling and chasing waterfalls. 

Clover Leaves

Kelly Redmond

Care Coordinator

Hi all, my name is Kelly and I am Irish born living in Melbourne. As a highly skilled social care worker with experience in working with both mental health and disability sectors both with children and adults, I am hoping that my qualifications, education and professional experience will be of benefit to you. 


I am motivated, like to chat, consider myself to be a good listener and great at assisting in the recovery process. I am a strong believer in advocacy and feel this is of particular benefit for recovery of Carelink clients. ​​



Accounts Coordinator

I’m Kyra. I’m the Accounts coordinator. I love numbers and maths and I’ve been in Accounting & Finance for 3 years before working for Carelink. I was originally from Vietnam, then Canada, Sydney and finally Melbourne. Each place leaves me with precious experiences and memories.

I am a positive person and I can be quiet sometimes. But I love to talk a lot when you get to know me. My other interests include food and travelling. I really hope my skills and experiences will be of help to you.